What to Expect with Oil Capitol Relocation Employee Relocation Services A central task of ours is to provide corporate relocation services that reduce downtime to help keep your firm productive and profitable through each stage of the move process. One way we do this – one proven essential way – is to partner with you in the relocation of your employees. With that in mind, we provide so inclusive a selection of employee relocation services that are unparalleled in the industry. And just as conscientious and capable as we are in performing your office move, we’re likewise so in the way we deal with employee relocation. Our process greatly helps alleviate the pressures of moving. That keeps your employees productive and, thus, makes your corporate move a gratifying experience for all involved. Our Employee Relocation Process Here are the steps you can depend on us taking: Corporate Needs Assessment Our field representatives get together with you up front to gain information on each issue impacting your corporate move – including not solely what will need moving but also who will need moving. We’ll further review whatever move policy you’ve drafted to see to it that our services as your relocation is underway. Employee Education A Oil Capitol Relocation Move Concierge will contact your transferring employees to review each employee’s relocation needs, define our services and how we discharge them, and discuss what type of aid the Move Concierge will provide. In the initial contact, the Move Concierge will give your employees an explanation of ... the basics of moving, our in-home and video inventorying procedure, our insurance coverage, shipment dates and spreads, their company’s corporate move policy, and how Oil Capitol Relocation specifically assists children and families throughout the move process. Employee Move Assistance The comprehensive services we offer every one of your relocating employees and their families entail ... real-estate assistance to cut overall relocation costs and hassles for your company and your employees – on account of Oil Capitol Relocation’s partnering with SIRVA Relocation, a national, full-service relocation firm specializing in home sale marketing and property closing, temporary housing, home finding and destination services, and mortgage financing; Oil Capitol Relocation SourceOne Service to make the moving process clearer for your employees – overseen by their personal Move Concierge, who serves as the employee’s single point of contact and appoints a driver crew to handle their relocation from start to finish; packing assistance; delivery of packing materials for self-pack; full loading, moving, and unloading services; tear-down and, following the move, reassembly of items like beds, entertainment centers, swing sets, etc.; and vehicle freighting – cars, trucks, motorcycles ... even ATVs and boats. Other services can be provided too, as authorized by the provisions of the corporate move policy and the terms of the move agreement. Frequent Communication Over the course of the relocation process, the Move Concierge communicates regularly with your employees, seeing that they get ... Move Concierge assistance as required, 24 hours a day, online move status updates 24 hours a day, at least 70 communications over the course of the move, including assistance from others besides the Move Concierge who can help insure as perfect a relocation as possible, pro-active customer service to keep trifling hiccups from becoming full-scale disasters, responsive service – such as rapidly returning calls when employees have questions or concerns, and communication following the move – even through final claims resolution, should claims be filed. Post-Move Follow-up Having relocated an employee, the Move Concierge will phone that employee to conduct a short, friendly post-move survey. This, basically, is a finishing “quality check” to find out what your employee thinks of the relocation, how well we met his or her expectations, and what, if any, questions might remain. Being aware of these things helps us constantly upgrade our services and our move capabilities. As a parting thought, our Move Concierge will give your employees a sincere THANK YOU for the opportunity to serve each and every one of them! read what others have said about us Request a free quote